Privacy Policy — 177bet

Welcome to the 177bet Privacy Policy. This document governs the collection, processing, storage, and use of personal data by 177bet (referred to throughout as "177bet", "we", "us", or "our") in connection with the operation of the online betting and casino platform accessible at 177bet.today.

177bet is committed to protecting the privacy and personal data of all users who register, browse, or otherwise interact with our platform. This Privacy Policy applies to all registered members and visitors based in Bangladesh and any other jurisdiction in which 177bet operates. It describes our practices in plain, clear English so that you can make an informed decision about sharing your personal information with us.

By creating a 177bet account or by continuing to use the platform after this Privacy Policy has been published or updated, you acknowledge that you have read and understood this Policy and you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform and may request account closure as described in our Terms & Conditions.

This Privacy Policy should be read alongside the 177bet Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference into the overall agreement between you and 177bet.

177bet collects personal data in the following categories. We collect only the data that is reasonably necessary for the purposes described in this Policy and do not retain data beyond the periods set out in Section 9.

177bet collects personal data through the following channels:

• Direct submission: Data you provide when completing the registration form on the 177bet Login page, when updating your account profile, when submitting a KYC verification request, when contacting our support team via live chat, WhatsApp, or email, or when responding to a promotion or survey.
• Automated collection: Data collected automatically as you interact with the 177bet platform, including usage logs generated by our servers, device and browser information transmitted by your web client, and cookie data placed on your device in accordance with Section 7 of this Policy.
• Payment processors: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a card payment network, those providers may share limited transaction-level data with 177bet for the purposes of confirming payment completion and reconciling accounts.
• Identity verification partners: Where 177bet uses a third-party KYC or fraud-screening service, that service may supply verification results and risk scores derived from the identity documents you submit. 177bet does not receive raw biometric data from these services.
• Publicly available sources: In limited circumstances related to fraud prevention, 177bet may cross-reference information you have provided against publicly available records to confirm accuracy.

177bet uses the personal data it collects for the following specific purposes:

• Account management: To create and maintain your 177bet account, verify your identity and age (18+ only), authenticate your login sessions, and allow you to access your account history, balance, and settings.
• Payment processing: To execute your deposit requests, process withdrawal payments to your verified payment method (bKash, Nagad, Rocket, Upay, or bank account), and maintain an auditable record of all financial transactions associated with your account.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, multi-accounting, and any other prohibited conduct as defined in the 177bet Terms & Conditions. This includes running automated risk assessments and manual reviews where necessary.
• Responsible gaming compliance: To identify indicators of problem gambling behaviour, apply self-exclusion requests, enforce deposit limits and cooling-off periods, and in appropriate cases proactively reach out to users who may benefit from responsible gaming support.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 live chat and WhatsApp support channels.
• Legal and regulatory compliance: To meet any obligations imposed by applicable law, including responding to lawful requests from competent authorities and retaining records for audit purposes.
• Platform improvement: To analyse aggregated usage patterns and improve the performance, usability, and content of the 177bet platform, including optimising the presentation of cricket, slots, and casino game offerings for Bangladeshi users.
• Marketing communications: To send you promotional offers, bonus notifications, and news about 177bet — but only where you have opted in to receive such communications. You may opt out at any time via your account settings or by contacting support.

177bet processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is used:

• Contractual necessity: Processing that is required to fulfil our obligations to you under the 177bet Terms & Conditions — including account registration, payment processing, and customer support — is carried out on the basis that it is necessary to perform the contract between us.
• Legal obligation: Where 177bet is required by applicable law or by a lawful request from a competent authority to process or retain your data, we do so on the basis of legal obligation compliance.
• Legitimate interests: For purposes such as fraud prevention, platform security, improving our services, and responsible gaming monitoring, 177bet processes personal data on the basis of its legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: For optional activities such as receiving marketing communications or participation in preference-based personalisation, 177bet relies on your freely given, informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

177bet does not share your personal data with third parties except in the limited circumstances described below. In every case, data sharing is governed by appropriate contractual safeguards and is limited strictly to what is necessary for the stated purpose.

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and associated banking partners receive the transactional data necessary to process your deposits and withdrawals. These parties act as independent data controllers for their own platform data.
• Identity verification services: Third-party KYC and age-verification providers receive copies of identity documents you submit during the verification process. These providers process your data solely to return a verification result to 177bet and are contractually prohibited from using your data for any other purpose.
• Game studios and platform providers: Game providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe receive a pseudonymous player identifier when you launch a game hosted on their infrastructure. These studios do not receive your full name, payment details, or contact information.
• Fraud prevention and analytics services: 177bet may use third-party tools for fraud screening and platform analytics. These services process data under strict data processing agreements and are not permitted to retain or use your data independently.
• Legal and regulatory authorities: 177bet will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by a lawful order or applicable law. 177bet will, where legally permissible, notify you of such a disclosure.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 177bet's business, user data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.

177bet uses cookies and similar tracking technologies on its platform. A cookie is a small text file placed on your device by a website when you visit it. Cookies allow the platform to recognise your device on subsequent visits and to store certain preferences and session data.

177bet uses the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the operation of the 177bet platform. They enable core functions such as maintaining your login session, remembering items in your bet slip, and routing you to the correct server. The platform cannot function correctly without these cookies and they cannot be disabled.
• Functional cookies: These cookies remember your preferences — such as your selected language settings, display options, and last-visited game categories — to provide a more personalised experience on return visits.
• Analytics cookies: 177bet uses aggregated analytics data to understand how users navigate the platform, which features are most popular, and where technical issues arise. This data is used only in aggregate form and does not identify individual users.
• Security cookies: These cookies help 177bet detect and prevent fraudulent login attempts, session hijacking, and other security threats by identifying unusual patterns of platform access.

You can control cookie settings through your browser's privacy settings. Disabling strictly necessary cookies will impair the functionality of the 177bet platform and may prevent you from logging in or placing bets. Disabling functional or analytics cookies will not prevent you from using the core features of the platform.

177bet takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure.

• Encryption in transit: All data transmitted between your device and the 177bet platform is encrypted using 256-bit SSL/TLS technology. This applies to login sessions, payment transmissions, and all other data exchanges conducted via the platform.
• Encryption at rest: Sensitive personal data fields, including payment identifiers and identity document references, are stored in encrypted form on 177bet's servers. Encryption keys are managed separately from the data they protect.
• Access controls: Access to databases containing personal data is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of system access required to perform their role. All access is logged and audited.
• Infrastructure security: 177bet's platform infrastructure is hosted in secured data centres with physical access controls, redundant power systems, and continuous monitoring. Regular security assessments are conducted to identify and remediate vulnerabilities.
• Incident response: 177bet maintains a documented data breach response procedure. In the event of a security incident that affects your personal data, 177bet will notify affected users promptly and take all reasonable steps to contain and investigate the incident.

177bet retains personal data for as long as is necessary to fulfil the purposes described in this Policy and to comply with applicable legal obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with an identifiable individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.

As a user of the 177bet platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team as described in Section 14.

• Right of access: You have the right to request a copy of the personal data 177bet holds about you, together with information about how that data is processed.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update basic profile information directly within your account settings.
• Right to erasure: In certain circumstances, you may request that 177bet delete your personal data. This right is subject to limitations where retention is required by law or for the purpose of preventing fraud. Where erasure is not possible in full, 177bet will restrict processing of the relevant data to the minimum required by applicable obligations.
• Right to restriction of processing: You may request that 177bet restrict the processing of your personal data in circumstances where you contest the accuracy of the data, where processing is unlawful but you prefer restriction to erasure, or where you have objected to processing pending verification of legitimate grounds.
• Right to data portability: Where processing is carried out by automated means on the basis of your consent or a contract, you may request that your personal data be provided to you in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing of your personal data where 177bet relies on legitimate interests as the legal basis, including profiling carried out for fraud prevention or responsible gaming purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

The 177bet platform is strictly intended for adults aged 18 and over. 177bet does not knowingly collect personal data from individuals under the age of 18. Registration on the platform requires users to declare that they meet the minimum age requirement, and age verification checks are applied to all accounts.

If 177bet becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately, any balance will be returned to the payment source used for deposits (subject to verification), and all associated personal data will be securely deleted from our systems within a reasonable period.

If you are a parent or guardian and have reason to believe that a minor may have registered on the 177bet platform, please contact our support team immediately so that we can investigate and take appropriate action.

The 177bet platform integrates certain third-party services necessary for its operation. Each of these third parties operates under its own privacy policy and data practices, for which 177bet is not responsible.

• Payment gateways: bKash, Nagad, Rocket, and Upay are independently operated mobile financial services subject to Bangladesh Bank regulations and their own user agreements. When you transact via these services, you are also subject to their privacy terms.
• Game content providers: Studios such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe deliver game content via iFrame or API integration. These providers operate certified platforms and are bound by contractual data processing agreements with 177bet.
• Analytics and monitoring tools: 177bet may use infrastructure-level analytics and monitoring tools to assess platform performance and detect anomalies. These tools operate in accordance with contractual data processing obligations and do not have access to identifiable personal data beyond what is required for their function.

177bet periodically reviews its third-party service providers to ensure they maintain appropriate data protection standards. If you have specific concerns about a third-party integration, please contact our support team.

177bet reserves the right to update or revise this Privacy Policy at any time. When material changes are made to this Policy, we will notify registered users via the platform interface or by email to the address registered on your account. The "Last updated" date at the top of this document will be revised to reflect the date of the most recent changes.

Minor clarifications or formatting changes that do not affect the substance of the Policy may be made without notification. Your continued use of the 177bet platform following publication of any revised Privacy Policy constitutes your acceptance of the updated terms.

If you do not agree with any material changes to this Privacy Policy, you have the right to close your account and request deletion of your personal data, subject to any retention obligations described in Section 9.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data 177bet holds about you, please use one of the contact channels below. All privacy-related requests should be submitted in English to ensure they are processed accurately and promptly.

• Live Chat: Available 24/7 directly on the 177bet platform — the fastest route for urgent data access or account security concerns.
• Email: [email protected] (plain text — not a clickable link). Include "Privacy Request" in your subject line and your registered account username so we can locate your record quickly.
• WhatsApp: +880 1700 177 177 — available 08:00 to 00:00 Bangladesh Standard Time (BST, UTC+6).

177bet will acknowledge all privacy requests within 72 hours and provide a substantive response within 30 calendar days, in accordance with the timelines described in Section 10. Where a request cannot be fulfilled — for example, because retention is required by law — 177bet will explain the reason clearly in writing.